Ok, so I bought an XboxOne X and installed Gears 4. The graphics were a lot better than on my XboxOne S. So I started a game of Escalation which is pretty much all I play. The score was 6-5 and was a good game, all of a sudden my screen goes black and I’m returned to the Gears menu. I thought to myself that was strange, played a couple more games 7-0,7-1. Then another close game 6-6, the screen goes black and I’m back at the Gears menu screen again. Ok now I’m getting really frustrated, just spent $600 on a new console and it keeps kicking me from my favourite game type. Ok so the next day I take the console back to Best Buy. They give me a new XboxOne X, I reinstalled Gears 4 and what happens? The exact same thing, now I play a lot of games in the next couple days, it must have kicked me when the game was close at least 50-70 times.
I go on Twitter and leave a comment on a few posts. Xbox gets back to me and gives me like a list of things to do. Which I know it’s the XboxOne X, but I go do everything they list. Delete my profile and add it back, try a different profile, etc.... Nothing works, it keeps kicking me, I’m like WTF at this point and time. I google this issue and find a post on here with some people having the same issue. I never had any issues on the other game types other than lost of sound on KOTH.
Coalition can we fix this? Or should I just return this and get my money back? I never had any issues like this on my XboxOne S, or PC with Gears 4.